Our Commitment to Privacy.
Welcome to the PintoCanyon.com web
site (the ''Site''). For the purposes of this Policy, the terms ''we,'' ''us,''
''our,'' and ''Company'' refer to PintoCanyon.com and all of our affiliates.
''You'' refers to you, as a user of this site. Explained in this section is our
policy regarding any personal information you might supply to us when you visit
our website(s). Our Privacy Policy (the ''Policy'') was developed as an
extension of our commitment to combine the highest-quality products and
services with the highest level of integrity in dealing with our customers and
partners. This Policy is designed to assist you in understanding how we
collect, use and safeguard the personal information you provide to us and to assist
you in making informed decisions when using our Site and our products and
services. This statement will be continuously assessed against new
technologies, business practices and our customers' needs.
Your Consent.
By using this Site, you consent
to our collection and use of your personal information as described in this
Privacy Policy. Company's Privacy Policy applies to individuals and we reserve
the right to change this Privacy Policy, along with related procedures, at any
time.
Collection, Use and Retention of Client Information.
When you visit our Site you may
provide us with two types of information: 1) personal information you knowingly
choose to disclose that is collected on an individual basis; and 2) website
use information collected on an aggregate basis as you and others browse our
Site.
We do not sell or give away any customer information, including email addresses, to any outside organization.
1. Personal Information — Our Use of Information That You Provide Us.
A. General Policy.
Broadly speaking, we use
personal information for purposes of administering our business activities,
providing customer service and making available other products and services to
our customers and prospective customers. Occasionally, we may also use the
information we collect to notify you about important changes to our Site, new
services and special offers we think you will find valuable. The lists used to
send you product and service offers are developed and managed under our
traditional corporate standards designed to safeguard the security and privacy
of our customers' personal information. Our Site gives users the opportunity to
opt out of receiving non-essential communications from us. You can opt out of
receiving non-essential communications at any time by emailing us at CustomerService@PintoCanyon.com.
In addition, whenever we send you a non-essential email communication, you can
opt-out of similar future mailings by simply replying to the email message and stating your request.
If at any time you
believe that we have not followed this Privacy Policy, you have any questions
about this policy, or if you would like your information to be removed from our
system, please contact us at CustomerService@PintoCanyon.com.
We will make reasonable efforts to identify and correct any reported problems.
B. Credit Card Information.
If you choose to purchase
products or services from Company or our partners, you may need to give
personal information and authorization to obtain information from various
credit services. For example, you may need to provide the following
information: name, mailing address, email address, credit card number, home
and/or business phone number.
C. Email.
If you choose to correspond
with us through email, we may retain the content of your email and our
response so that we can more efficiently handle any follow-up questions you may
have.
D. Online Orders.
When you apply
on the Site for accounts or services, or enroll in our automatic shipment
program, you provide personal information that is necessary for us to process
your order. Company, along with our affiliates, may keep the information you
provide to us, along with information we collect from outside sources, so that
we can offer you related products and services.
E. Online Surveys.
The information you provide to
Company via online surveys and promotions on the Site will be used for internal
marketing purposes, including for the development of new services and
information on the Site.
2. Website Use Information.
Similar to other commercial web sites, our Site utilizes a standard technology called "cookies" and web server logs to collect information about how our Site is used.
A. Why Do We Use Cookies?
We use cookies to help you shop on our Site — nothing else. For example,
we need to know if you're logged in and what items are in your cart.
A "cookie" is a small piece of information sent from a website and stored on the user's computer by the user's web browser. The piece of information is sent back to the website on subsequent browser requests. This provides a mechanism for stateful interaction between a user and a website, such as keeping track of logging in and what items are in the cart. Without such a mechanism it would be difficult to carry out the purchasing process in an online store. Cookies simply make your online experience easier.
C. Website logs.
We use website
browser software tools such as web server logs to gather
information about our Site users' browsing activities in order to constantly
improve our Site and better serve our customers. This information assists us to
design and arrange our web pages in the most user-friendly manner and to
continually improve our Site to better meet the needs of our customers and
prospective customers.
3. Disclosure of Information.
A. Legally Compelled Disclosure of Information.
We may disclose information when legally compelled to do so, in other words, when we, in good
faith, believe that the law requires it or for the protection of our legal
rights.
4. How We Secure Information Transmissions.
A. Payment Security.
We take extreme measures to ensure your payment card number is secure:
B. Employee Access, Training and Expectations.
Our corporate
values, ethical standards, policies and practices are committed to the
protection of customer information. In general, our business practices limit
employee access to confidential information, and limit the use and disclosure
of such information to authorized persons, processes and transactions.
C. Information Security.
We follow
generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it.
All personal information is transmitted to our web server using strong Transport
Layer Security (TLS) encryption; TLS is the standard security technology for
creating an encrypted link between a web server and a browser.
No method of
transmission over the Internet, or method of electronic storage, is 100%
secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security.
5. Other Websites Linked to Our Site.
We are not responsible for the practices employed by websites linked to or from our Site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Site.
When you use a link to go from our Site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.
6. Children's Privacy.
Our Site is not intended for the use of children. We do not knowingly market to, or solicit data from, children.
For further information on terms governing use of this Site, see our Terms of Use Agreement.
CustomerService@PintoCanyon.com |
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