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Pet Probiotics
Frequently Asked Questions

And if you can't find it here, please call (866) 236-5102 or email CustomerService@PintoCanyon.com!

Why aren't more probiotics added to our foods?
Why do probiotics require refrigeration?


Why aren't more probiotics added to our foods? Return to Top

Probiotics must be stored separately from food for many reasons:

  • Always refrigerate. You'll find the best probiotics in the refrigerated section of your supplements store; however, you won't find refrigerated pet probiotics ... except ours! Most probiotics, including the ones in our Daily Boost Probiotic Supplement, must be kept refrigerated to maintain viability.

    Probiotics that are combined with food are stored unrefrigerated where they continue metabolic activity in an unsuitable environment. They proliferate and die. Dead probiotics don't benefit your pet.

    Our probiotics are kept refrigerated until they are shipped. Probiotics that are combined with pet food have likely been unrefrigerated for many months before your dog eats them.

    Refrigeration keeps probiotics dormant and viable until they reach the gastrointestinal tract (GIT). The warm GIT is the perfect environment for proliferation and colonization, providing the maximum benefit to your pet's health and well-being!

  • Baking temperatures are too high. Most probiotics can't withstand baking temperatures and they will die. (Bacillus coagulans is heat-tolerant; that's why we add this one to our foods.)
  • Shipping temperatures are too high. Most probiotics can't withstand summer shipping temperatures. In hot summer months, we supply extra protection: we ship probiotics in an insulated box with an ice pack.
  • May feed separately from food. Our probiotics are typically sprinkled on their kibble; however, some pets realize more benefits when they eat probiotics 30 minutes before meals with a little lukewarm water or 1% milk.
  • May adjust the feeding amount. You can adjust the feeding amount of probiotics until you find the perfect amount for your pet; adjust until their stools are perfect and your pet is a bundle of energy. You can also start with a very small amount if your pet has a sensitive stomach. Every pet has different needs, depending on their size, breed, background, and overall health.

For example, if your pet is taking antibiotics, you may need to adjust their probiotics feedings. Probiotics are extremely important when your pet is taking antibiotics, and are often recommended by veterinarians in these situations.

Antibiotics don't discriminate between harmful and beneficial bacteria in the GIT; they destroy both. If your pet is taking antibiotics, it's important to reestablish the colonies of beneficial bacteria the GIT requires, and have been destroyed by the antibiotics. Probiotics to the rescue!

When your pet is taking antibiotics:

  • Feed probiotics at least 4 hours before or after taking antibiotics. Because antibiotics destroy probiotics, and probiotics may reduce the efficacy of antibiotics, probiotics must be fed separately from antibiotics.
  • Feed up to twice their typical amount of probiotics.

For all these reasons, we sell probiotics separately. You won't find a supplement with our extraordinary attention to handling, with our carefully-selected variety or probiotic strains, and with this high concentration of pure and viable probiotics, anywhere else!


Why do probiotics require refrigeration? Return to Top

Most probiotics, whether in pill, capsule, or liquid form, require refrigeration to maintain viability. The various strains of beneficial bacteria in our probiotic supplements require refrigeration for the same reasons as our food: to slow the maturation of bacteria. The beneficial bacteria must remain dormant until reaching the warmth of the gastrointestinal tract (GIT) where they'll mature and proliferate, benefitting your pet! If they mature in the bottle, they'll die due to lack of food. Left at room temperature, probiotics will not "go bad" per se —they won't harm your pet— but they'll have lowered potency and decreased benefit.



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